Delivery Time and Fees:

As Supply All Needs, we strive to offer the fastest, most reliable and affordable delivery types to our customers, users and entrepreneurs. Your orders placed in our Retail Store are usually processed and shipped within 2-3 business days. The shipping price is displayed at the payment point on our platform and added to the products or services purchased and reflected as the total payment. When you request a quote from our Wholesale Store, we get back to you within 24 hours. We also inform you about the delivery times of the products and, if necessary, the production times, and after receiving the approval of the sale, we proceed in line with the information we provide. For your Custom Made production requests, the situation is; We contact you within 48 hours. We also inform you about the delivery time with the information we provide. The delivery time of your product may vary depending on your continent, region, country and city. Delivery methods and fees may vary depending on the weight, size and delivery address of your order.

Cargo Companies and Tracking Opportunity:

As Supply All Needs, we aim to provide the best service to our customers by collaborating with reliable cargo companies. After your purchase from our Retail Store, your order will be shipped and you will be sent a cargo tracking number, so you can easily track where your order is. With cargo tracking, you can follow the delivery process of your order step by step and contact the cargo company when necessary. Since the delivery methods for your orders placed in our Wholesale Store and Custom Made Production platform will vary, you can track the delivery of your products or services according to the information provided to you when your orders are confirmed.

Delivery Address Change:

You must change the shipping address before creating Retail Store, Wholesale Store and Custom Made Production orders. The costs of errors that may occur during subsequent changes will not be covered by us. If you want to change the delivery address, you can do it from the Account > Profile tab. If you wish, you can get help from us by calling Customer Services or writing via WhatsApp.

In Case of Damaged or Missing Product:

If you find that your products are damaged or missing, contact our customer service immediately. We will take the necessary steps to resolve your issue and provide you with a solution to your satisfaction as soon as possible.